Conversion Optimization 101: Selling with Video

Boy with movie clapper board

Last week in our Conversion Optimization challenge I asked, how would you improve this Quick Tour demo video found on the homepage of UserTesting.com. I won't tell you any more about them. If you don't know them it's because the video should do a better  job of "selling" you. Watch the explainer … [Read more...]

Conversion Optimization 101: Pricing Tables – Ecommerce

Dell Desktop Pricing Table - How would you optimize it?

On Twitter, I shared a link to this article from Smashing Magazine, Pricing Tables: Examples And Best Practices. When I shared it, I said that while many of these were beautiful there was still plenty of room for some conversion optimization. This won't be as tricky as my first Conversion … [Read more...]

What Keeps Retailers Awake at Night in 2012 [Videos]

Bloodshot

I just came back from Shop.org's Annual Summit in Denver, where over 4,000 retailers and industry supporters came to learn more about what the industry was up to. While I was there I thought I would spend some time interviewing some of my retailer friends and bring their words to you. I asked … [Read more...]

Content Marketing Personas

personas for content marketing

It seems like only yesterday that I typed the following words into my computer: Conversion rate is a measure of your ability to persuade visitors to take the action you want them to take. It's a reflection of your effectiveness and customer satisfaction. For you to achieve your goals, visitors must … [Read more...]

SEM Intent & Landing Page Conversions

keyword bridge

If you knew the true intent of a search inquiry (query) and you could respond to that intent perfectly then you'd convert most of the time. For more than a decade Bryan, John and I have been working with clients to determine all the different buying modalities (read "Waiting For Your Cat To Bark?") … [Read more...]