Conversion Optimization 101: Opt-In Overlays

opt-in overlay for a subscriber conversion

Last night, at a get together hosted by Noah Kagan of AppSumo, I was with my friend Peep Laja and several other conversion optimizers, Austin being declared the Conversion Capital of the World now. :-) Coincidentally, I was on his ConversionXL blog earlier in the day (his content is worth reading) … [Read more...]

Personas: The Magic behind the Mirror

persona attributes

Did you know most persona efforts fail as soon as the personas are completed? Teams create their personas, design slick posters to put on the walls, and say "these are our personas!" Creating personas is really just the beginning. A persona is not a document -- it is a clear understanding of a … [Read more...]

10x Conversions, Complex Sales & Flipping the Funnel

10x blog subscriber conversions

Last week, Jeffrey and I were in the Bay Area of California to do some client training and work. On a quieter day we decided to visit our friends over at Marketo to catch up. A few months ago, we worked with their very talented team in redesigning much of the website, but two areas were set apart as … [Read more...]

What Makes a Good Online Copywriter?

NaNoWriMo: the home front

Good Copywriters Are ... "What makes for good online copywriting?" Both marketers and copywriters have their reasons for asking this question. "Can you recommend a good online copywriter?" Ah. Unfortunately we have considerably fewer answers to that one (although we wish we were busting at the … [Read more...]