SXSW, Not All That Keeps CMOs Up at Night

what is keeping the cmo awake

It sounds like IT, not marketing! Data breach, identity protection, customer security - these are terms that never concerned marketers much. The breaches that retailers Target, Neiman Marcus, Zappos, and other brands like Evernote, Living Social, LinkedIn, and Adobe suffered have impacted the way … [Read more...]

Can I Help Inspire Your Organization to Change in 2 Links?

intelligent-brand-framework

I want to share two links I reviewed last week that will hopefully change the way you look at digital marketing & advertising and the way you manage data in your organization. Digital marketing seems to push people to be more analytical in their approach and there is nothing wrong with that, but … [Read more...]

Super Bowl 2014 Advertisers: Did They Win the Search Game?

Video thumbnail for youtube video Super Bowl 2014 Advertisers: Did They Win the Search Game? by @TheGrok

There were many aspects of Sunday's game that left people quite disappointed. Forget the game. I don't even want to comment on the persuasiveness of the Super Bowl television ads. Today, we are just going to look at how well those advertisers did at blocking and tackling the digital marketing … [Read more...]

Great Metrics Lie About Social Media

What lies are your metrics telling

A Bain survey recently shared that 80 percent of company executives believed they delivered a “superior experience” to their customers. But when Bain asked the executive's same customers about their own perceptions, only 8 percent of customers felt those companies were really delivering. That’s a … [Read more...]

Jeff Bezos’ Secret to High Conversion Rates

jeff-bezos

If you do business, online or traditional business, I hope you took the time to read Amazon.com CEO Jeff Bezos' 2013 shareholder letter. In it he shares this tidbit: "Our heavy investments in Prime, AWS, Kindle, digital media, and customer experience in general strike some as too generous, … [Read more...]