What A Used Car Salesman Can Teach You About Empathy

2012-01-27 14.01.01

He pushy pushed his way up towards the stage. I had just finished presenting the keynote at Driving Sales, an automotive dealers conference. He thrust out his hand and eagerly shook mine; saying “thanks ... blah blah blah…. “ And then I heard him clearly “...too often I am obsessed with pushing … [Read more...]

Can Your Company Deliver What Marketing Promises?

make a deal, keep your promise

As marketers are given better tools for storytelling, it may become harder for companies to deliver on the promises they are making. If I promised to give you $25,000 as a gift and then only gave you $10,000 you might be grateful, but you’d also be disappointed. Don’t bother to deny it. Once an … [Read more...]

Where’s Bryan? 12 Provocative Posts You May Have Missed

What a view

Things have been crazy the last couple of months since publishing our new book so I’ve been neglecting this blog a bit.  Just in case you missed it here are a few things my team and I have been working on in the past few weeks: 1. Conversion Rate Optimization I wrote about the future of Conversion … [Read more...]

The Stepford Personas: What Lies Beneath?

stepford persona

Conferences are fun. The drinks afterward are better. Confidences get shared. Let me give you a peek into Chad’s world. Chad is the chief marketing officer (CMO) of a very successful company you’d recognize and probably admire. I changed his name to protect the innocent. Chad’s Stepford … [Read more...]

Get Your Free Copy of Buyer Legends: The Executive Storyteller’s Guide

Buyer Legends is Free today

  I hope you got your copy already, if not grab it for free over the next couple of days. Please share this with your team and friends. … [Read more...]