Comparing the Anatomy of B2B Landing Pages

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Last week, my partner and brother, Jeffrey and I were doing an in-house training for a large B2B marketing team. At the end of our training, we had them review a bunch of landing pages across the web to see how they could apply what they learned over the two day training. One source of inspiration … [Read more...]

Conversion Optimization 101: Selling with Video

Boy with movie clapper board

Last week in our Conversion Optimization challenge I asked, how would you improve this Quick Tour demo video found on the homepage of UserTesting.com. I won't tell you any more about them. If you don't know them it's because the video should do a better  job of "selling" you. Watch the explainer … [Read more...]

Conversion Rate 101: Demo or Explainer Videos – Presenting Effectively

Since we just finished looking at how to optimize ecommerce product or hero images, I thought we should look at how to get the best demo or explainer video to help sell your service or product. There is no question video marketing is hot, but doing it poorly can hurt your chances at converting … [Read more...]

The Marketing/IT Tug-of-War

Tug of War

Last week we were visited by our client Randy Albert, a change management expert from Level Up System who focuses on helping companies that are no longer in survival mode, not yet in prosperity mode, and still have untapped growth potential. Over lunch he was recalling the story of a former client … [Read more...]

Designing Effective Pricing Tables

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There are way too many companies that have set up pricing tables with "packages" for their products without a solid understanding of the psychology behind package design. One of the first e-commerce companies to do this well was Dell. Nevertheless, while often imitated, many companies that offer … [Read more...]

Effective Selling From Your Non-E-Commerce Product Page

video marketing sample

In my last column, I told you about seven must-test elements on your e-commerce product pages. I left you with less tangible products and services with a promise I'd follow up in this column. So, if you sell a product or service through untraditional e-commerce or software, or even … [Read more...]

What Makes People Buy? 20 Reasons Why.

buynowsad

Our mentor, Roy Williams, described shoppers as operating in either one of two modes: transactional or relational, a few years ago. At that time some of us loafed around virtually, exchanging emails with friends, trying to complete a list of reasons that motivate people to buy things. (Thank you, … [Read more...]

5 Steps to Increase “Qualified” Leads From Your Website

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When you ask salespeople about their biggest gripe about marketing, they complain about not enough qualified leads. You can often tell that this is an issue just by looking at a company’s lead forms. What you’ll typically see is that the the forms ask for too much information and that can … [Read more...]

The Future Shopper

Interactive Display in Store

There is hardly anyone who would argue over the impact that search, social, and mobile technologies have had on the customer buying process over the last five years. However, while many companies worry about keeping ahead of their competition, they actually have a much bigger issue - keeping pace … [Read more...]

What’s With Demand Generation / Creation?

I dislike the term "Demand Generation", also referred to as "Demand Creation" because it's misleading. Surely marketing professionals know better. I hope. You could always look it up on Wikipedia where it's reasonably explained. It's only in several conversations with business owners and … [Read more...]