Why Everything You Thought About Mobile Might be Wrong

My mobile

Today marks my 13th anniversary writing for ClickZ. I have seen change happen more slowly than I believed possible and more rapidly than I could notice in this evolving digital marketing space. So, is 2014 the year of mobile? Do you remember every time over the last decade, when everyone claimed … [Read more...]

10x Conversions, Complex Sales & Flipping the Funnel

10x blog subscriber conversions

Last week, Jeffrey and I were in the Bay Area of California to do some client training and work. On a quieter day we decided to visit our friends over at Marketo to catch up. A few months ago, we worked with their very talented team in redesigning much of the website, but two areas were set apart as … [Read more...]

Hidden Secrets of the Amazon Shopping Cart 2.0

Amazon - ready to buy test 2013-07-03

You may be in a test cell right this moment. Go to Amazon.com, search for a book and look at their add to cart button, ready to buy area. Is the background of the box white or blue? Amazon is doing a significant test to their add to cart button and the area surrounding it, what I call the … [Read more...]

Jeff Bezos’ Secret to High Conversion Rates

jeff-bezos

If you do business, online or traditional business, I hope you took the time to read Amazon.com CEO Jeff Bezos' 2013¬†shareholder letter. In it he shares this tidbit: "Our heavy investments in Prime, AWS, Kindle, digital media, and customer experience in general strike some as too generous, … [Read more...]

When Conversions Come Easily

dropbox old home page

When you consistently deliver a great customer experience, build a great product and develop a brand people trust you don't have to try as hard to convert your visitors. Check out an old version of the DropBox home page: Check out what their home page looks like today: What are your … [Read more...]