How to Optimize Your Mobile Landing Page for Conversions: Hulu.com Example

Video thumbnail for youtube video How to Optimize Your Mobile Landing Page for Conversions: Hulu.com -

A couple of weeks ago, I asked readers how they would optimize the following Hulu.com mobile landing page that I saw when I searched for Hulu on my iPhone's browser. Obviously, there was an issue with the image loading, but that might not be the only problem on this mobile landing … [Read more...]

Conversion Optimization 101: Optimizing Complex Web Forms (w/ 10 Point Checklist)

Last week, I asked you to review and comment on how you would optimize this beautifully designed, but non-optimized form: The three most common form design problems: Forms that fail to reduce fear Forms that fail to build trust and credibility Forms that fail to reinforce … [Read more...]

Just One Thing

Curly

Do you remember the movie where an ad executive played by Billy Crystal takes time off to go on a cattle drive and he befriends an old cowboy, Curly, played by Jack Palance? While they are out, Billy's character, who is in search of the secret of life, is told by Curly, as he lifts his index finger, … [Read more...]

Conversion Optimization 101: Form Folly

Can you optimize this form

There were some excellent responses last week's CRO challenge post on a NetFlix ad and landing page mismatch. Thank you all! Today's challenge is to explain how you would improve and optimize the form below . While the page looks polished and professional,  it is creating cognitive … [Read more...]

Conversion Optimization 101: Culture Trumps Strategy and Tactics

Organizational Culture, Analysis And Development Concept from BigStockPhoto

Last week, I published my first  Conversion Optimization 101 post and asked you if you could look at a particular screenshot and also to tell me: What’s wrong with this picture? How would you fix it? Here is the image: There were some very good suggestions on what you would do to … [Read more...]

Does Apple Need a Reminder About Reminders?

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My iOS5 update is complete. Reminders could become my favorite app. I bet I'm not alone. Who doesn't need a location aware reminder? So what's up Apple? As far as I can tell I can only see the reminders in iCal, while I'm on my Mac, but I can't create or edit reminders. Bryan and I are avid … [Read more...]

The 2 Minute Customer

timer

The seconds pass by in your visitor’s mind as they arrive to your website. If they don’t bounce immediately because of poorly targeted marketing efforts and sucky landing pages, you’ll still be lucky if they’ll stick around for the next 120 seconds. It’s like every visitor to your website … [Read more...]

Google, User Experience & Thinking Beyond Conversion

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Google is a money making machine; that is why it has tremendous influence in the online ecology. Google has a lot to teach the world about relevance, credibility, value & user experience. However, Google isn’t a training company; it derives more than 90% of its revenues from advertising. … [Read more...]

8 Characters That Could Make Amazon.com Millions

amazon ship to multiple

Yesterday, my aunt Arlene called me in a panic. She had an appointment to run to and an online shopping cart full of gifts for her grand-children and great nieces and nephews and couldn't figure out how to ship them to their multiple addresses. Amazon.com does a pretty good job at letting you put … [Read more...]