While I Have Been Gone…


First, I would like to apologize for not blogging here and sharing with you. It isn’t because I have stopped writing or haven’t been busy with our new startup, speaking and clients but I have been writing elsewhere.

A few of the things I have written lately include:

Separate Pieces Lead to Poor Experiences – on the IBM Commerce Blog

Mindfulness As a Conversion Rate Optimization Tool – on the SalesForce blog

Keys to Success for Online Retailers: Experts Weigh In – I co-authored this ebook with Shep Hyken

Wow Your Customers This Holiday Season – another post for the IBM Commerce blog

Using Brand Search, Discovery and Location To Customers to Your Retail Locations – on LinkedIn Pulse

What factors should an ecommerce based business be considering when selecting a brick & mortar retail location? – On LinkedIn Pulse

In case you missed it, you can also see my Buyer Legends presentation from Inbound:

I want to wish all of you happy holidays and a wonderful New Year and I look forward to connecting in 2016.

Please share if you think others would benefit.