1. MobiReady
More and more visitors are arriving to websites using mobile devices today. Is your website ready for it? Evaluates mobile-readiness using industry best practices & standards.
2. Treepodia
Other than mobile, video has been the other big demand from customers. Treepodia alows you to submit your XML product catalog feed to them and they will then turn that feed into automated video (with music or voice overs), submit those videos to sites like YouTube, FaceBook, & MetaCafe and them generate a video sitemap. These videos often show up pretty high in the search engine results page and are pretty effective at engaging your visitors and converting more of them into buyers.
3. UserTesting.com
UserTesting.com has built a large panel of users who will record their on-screen actions and voice as they use your website. For each user’s test session, you get a video and their written summary. It costs $29 and is typically ready in one hour. The users are pre-screened to ensure they can follow instructions, stay on task and verbalize their thoughts. UserTesting is fast, easy and inexpensive. Users are prescreened and rated by previous clients so the quality of feedback is pretty good. It can also be quite valuable to see how your site runs on various users’ computers. The control panel is limited, however, so you can only specify age, income, gender, and computer/Web experience. If your target audience is very specific, you might want to run tests with your own customers. UserTesting.com allows you to do this but it’s a bit more work.
They just launched A Quick & Cheap Way To Fix Blind Spots in Your PPC Efforts.
You can get 3 independent people (the testers) to search for your main key phrase (with product ads or not) for just $75.
Each tester will do a search for your phrase and;
- evaluate which 4 ads they would be most likely to click on and;
- evaluate each landing page for 5 seconds to see if the ad met their expectations and;
- also provide their first impressions of the page.
- After all that, each tester will dig deeper into each of those sites to see if they would be comfortable buying from you or one of your competitors.
4. BoostCTR
BoostCTR is a tool for advertisers to outsource ad writing and testing. Sit back, and let their writers compete to improve your ads. You choose how many ad groups you would like to improve. BoostCTR guarantees that their expert writers will continue to write for these ad groups until they beat the performance of your best existing ads.
5. WordStream Keyword Grouper
Keyword reports from Web analytics and Search Query Reports from Google AdWords often contain tens of thousands of search queries – this valuable information is very difficult to understand in such a raw format. Generally, making sense of huge lists of keywords requires importing keyword data into Microsoft Excel and trying to organize the data into columns or different worksheets.
The process of manually organizing huge lists of website keywords to find a valuable grouping can take hours, even days, using typical keyword tools or spreadsheets. WordStream’s Free Keyword Grouper automates that process – just paste in up to 10,000 keywords and the tool finds the most profitable keyword groups for you to target in just seconds. The keyword groupings that you discover are incredibly valuable for informing and optimizing both SEO and PPC marketing.
6. KISS Insights
Ask a question (or two) and your customers will see it slide up from the bottom right-hand corner of your site. You can read a review of how to use KISS Insights from one of my MarketMotive conversion certification graduates.
7. WordCounter
Ranks the most frequently used words in any given body of text. Use this to see what words you overuse (is everything a “solution” for you?) or maybe just to find some keywords from a document.
8. Clue
A fun and easy way to test what people remember on your website by answering some question after viewing your website for 5 seconds.
9. Bounce
A fun and easy way to share ideas on a website. Upload a screenshot, add notes by clicking and dragging. Collaborate with friends & colleagues.
10. Graybit
GrayBit is an online accessibility testing tool designed to visually convert a full-color web page into a grayscale rendition for the purpose of visually testing the page’s perceived contrast.
11. Silverback
Silverback is an application for Mac computers that also records a user’s screen and voice as they browse a website. The interface is extremely simple and meant specifically for moderated usability testing. The program carries a one-time fee of $49.95. If you have easy access to people with whom you can test your site, and a Mac laptop, this is a great solution. You simply arrange to meet somewhere with Internet access and run the test. You end up with a recording that you can easily edit and post on the Web. The software even enables webcam use to embed the user’s facial expressions in the corner of the final recording.
12, 13. Ethnio + Morae
Ethnio enables companies to recruit their own customers for testing. Add the Ethnio JavaScript to a Web page and it automatically launches a periodic pop-up offering a reward for participating in a usability study. When a user chooses to participate, a notification is sent to the person who will moderate the session. The moderator can then telephone the participant and use a screen sharing service like Morae to record the session. Ethnio costs $400 for 200 recruits and a UserVue subscription is $149 per month.
This is an ideal combination because you get real users and you can ask questions during the session to better understand user behavior. The drawback is that this solution is more expensive and quite time consuming. Don’t forget, you’ll need to offer some sort of compensation to the users.
14. 5 Second Test
5 Second Test allows website owners to upload images that will be reviewed by random Internet users. Users view the image for just five seconds then click on the screen to indicate areas of the images that caught their attention. Using text fields provided on the screen, they describe what they saw on the places they clicked. This is a free service. 5 Second Test is useful for understanding users’ first impressions of your site. You’ll need to review others’ sites in exchange for your review.
15, 16.FeedbackArmy & Mechanical Turk
Quickly and inexpensively get workers at Amazon’s Mechanical Turk to provide written answers to questions about what they think about your site. It costs $10 for 10 reviews.
You could go to Mechanical Turk (mturk.com) directly and save a little money but FeedbackArmy is easier and still very inexpensive. The quality of responses varies dramatically, so you won’t necessarily get 10 helpful reviews for your $10. The advantage here is that you can get a higher quantity of responses — look for repetitive feedback. This is a bit more quantitative approach than watching a video of each user where you might find problems that even the user doesn’t realize they are uncovering. FeedbackArmy has two similar competitors, EasyUsability.com and 3rdPartyFeedback.com.
17. GazeHawk
Study participants view your page and track their gaze with GazeHawk’s software. You get heatmaps which show how the users interacted with your site.
18. Seevolution
See a detailed, real-time traffic breakdown of your website’s visitors compiled and displayed immediately in a movable, transparent heatmap overlay on your website.
19. Feng-GUI.com
Feng-GUI uses software to analyze uploaded images and provide image owners with heat maps, symmetry analysis, and focal center/attention information. Their software does not track mouse movement or clicks (instead relying on a predictive algorithm), and the free version does not offer face or text detection. Price ranges from free for a standard heat map on an uploaded image, to $1,000 for 700 images. By paying for the product, you receive premium analysis, including customization options for the reports.
20. 3M Visual Attention Service
VAS accurately indicates what design elemnts people are most likely to notice in the first 3 to 5 seconds.
21. Olark
Chat with visitors on your website from your desktop, your laptop, your iPhone, or your Blackberry. They work with standard chat (IM) clients (like iChat, Pidgin, and Meebo) and services (Google Talk and Jabber) which means YOU get to decide what software to use. Can be used with multiple operators too.
22,23,24,25. ClickTale, UserFly, ClickHeat, Clixpy
Both ClickTale and UserFly offer silent movies of your users’ interactions with your website. You place JavaScript on your Web pages that causes users’ mouse movements, clicks and keystrokes to be recorded. The result looks like a screen cast of the user’s screen. ClickTale also provides a written report with detailed information including heat maps, link analytics and form conversion rates. ClickTale is free for up to 400 page views and then pricing gradually increases to $790 per month for 240,000 page views. There Form Analytics will help you optimize all those forms that people abandon on your landing pages and websites. UserFly ranges from free for up to 10 page views per month and gradually increases to $200 for 10,000 page views. ClickHeat is an OpenSource software, released under GPL licence, and free of charge.
26. BT Buckets
Engage your users with a free segmentation and behavioral targeting tool.
27. 4Q from IPerceptions
When evaluating how you website is doing obviously it helps to get your customers’ opinions. This free tool helps you answer four important questions:
* How satisfied are my visitors?
* What are my visitors at my website to do?
* Are they completing what they set out to do?
* If not, why not?
* If yes, what did they like best about the online experience?
28. What’s the Buzz?
a keyword research tool with one simple aim: to find out who’s talking about a certain keyword. To do that, it does five things:
* It displays the Technorati Blog Popularity Chart, showing how popular the keyword has been blogged about in the past 90 days
* It displays the Google Trends chart for the keyword
* It finds blog posts tagged with the keyword
* It finds blog posts containing the keyword (a straight-forward search)
* It finds social bookmarks tagged with the keywords
29. Bad Neighborhood Link Checker
scan the links on your website, and on the pages that your website is linking to, and flag possible problem areas.
30. Sency
To use Sency, simply enter in whatever you want into the search box and click search, and you’ll get real time results powered by real people. The first tab allows you to search what people are talking about right now. The second tab, to the right, allows you to search today’s most shared links on the real time web. Also, on the Sency home page, they have highlighted topics which may be of interest to you. You can look at what’s going on right now, which shows you the hot topics of this instant. You can also see the most popular topics over the past day via the what’s going on lately box. In addition, below the what’s going on boxes, they show you today’s top links which give you prominent link topics that are being shared today by real people on the real time web.
31. Webbed-O-Meter 2.0
can help track how effective you are at inspiring consumer generated content online, call it buzz marketing, social media marketing or viral marketing.
32. Website Grader
provides a score that incorporates things like website traffic, SEO, social popularity and other technical factors. It also provides some basic advice on how the website can be improved from a marketing perspective.
33. Spider Simulator
help you find out for yourself how a search engine reacts to your pages and what can be done to boost your visibility.
34. Spider Test
Shows the source code of a page, all outbound links, and common words and phrases. used on a page.
35. Google Talk Chatback
Chatback uses the web-based Google Talk Gadget so your visitors don’t need to download anything. It opens in a new window so they can keep chatting with you even if they browse to other pages.
36. Google Analytics
web analytics with “enterprise features” and a ton of plugins and hacks.
37. Yahoo! Analytics
still in beta, but incredibly powerful. It is currently available with Yahoo! Merchant Solutions Standard, Professional, and Yahoo! Store plans.
38. Google Website Optimizer
Free A/B and Multivariate Testing. I’ve written the book on it, Always Be Testing.
39. Optimizely
Create an experiment in minutes with our easy-to-use visual interface with absolutely no coding or engineering required.
40. HiConversion
adaptive multivariate testing solution requires dramatically less visitors than any other solution. This enables you to run a fairly large multivariate test with relatively small number of visitors. As a result, you will be able to explore the largest number of new ideas within shortest period of time.
41. Piwik
This is an open source web analytics solution.
42. Linkscape
allows access to link information on more than 30+ billion web pages across 200+ million domains.
43. BacklinkAnalysis
Get a look at what keywords websites are linking to you with.
44. Trifecta
Measures metrics to estimate the relative popularity and importance of Page, Blog or Domain.
45. Google Webmaster Tools
see which phrases you’re ranking well for, what pages are causing problems for Google when crawling your site, which pages are getting the most links, rss subscribers, etc.
46. Morgue File
offers free high resolution digital stock photography for either corporate or public use.
47. OpenAds
for sites that want to serve and track advertising.
48. Sitescore
analyzes the quality of incoming and outgoing links, keyword density, page titles, plagiarism, popularity rank, the usage of popups and the effectiveness of site’s structure. Sitescore also grades the printability, readability, spiderability and usability of the page as well as spelling and W3C compliance. This is no longer available for free, sorry.
49. mon.itor.us
use this to monitor uptime, website performance and other hosting abnormalities.
50. Orangoo Spell Check
spell check your website.
51. The Scrutinizer
offers 283 tools to test your website in one place.
52. Product Indexation Check
use this handy tool to check how many of your category or product pages are included in the major search engines.
53. Kamplye
allows your visitors to give feedback on your site, via a little button that sits at the edge of each webpage. Also offers Google Analytics integration.
54. Google’s Free Custom Search Engine
create your own custom search engine, indexing your website or add additonal websites as well.
55. Microsoft AdCenter Search Funnels
Customers often perform searches by typing related keywords in specific sequences. This tool helps in visualizing and analyzing the customers’ search sequences.
56. Crazy Egg
track what visitors are doing on particular page and shows you what links they clicked via heatmaps and various overlays.
57. Loop11
run online, unmoderated user testing. It is designed to essentially replicate the process of lab-based user testing, albeit online and unmoderated. The primary purpose of Loop11 is to facilitate the collection of quantitative usability data, something that is otherwise considered too expensive to gather.
58. Scrutinizer browser
a web browser, based upon the Adobe AIR toolkit and the WebKit browser, that offers a simulation of the human visual system. Using this simulation, you can get a better idea of how users interact with your site design.
59. Firebug
this plugin for Firefox provides a number of development tools. For the purposes of analysis, Firebug will allow you to monitor and debug HTML, CSS, and JavaScript from within your browser.
60. Web Page Analyzer
Spiders your page to determine page load time and offers detailed recommendations.
61. Yahoo! YSlow for Firebug
Using Firebug plugin, it shows you the impact of objects that slow your website down.
62. Page Speed by Google
Similar tool to YSlow plus lots of additional resources to speed up your site, including how to optimize your code.
63. Site-Perf
get an accurate, realistic, and helpful estimation of your site’s loading speed. The script fully emulates natural browser behavior downloading your page with all the images, CSS, JS and other files – just like a regular user. A unique feature is that site-perf.com allows to measure packet loss ratio with reasonable precision.
64. Smush.it
Online image optimizer if you want to learn how to speed up your website and optimize images you can read about it in one of my previous posts.
65. Dynamic Drive
Shrink the size of your images.
66. Web-Resizer
another online image optimizer.
67. SEO Blogger
Optimize Your Posts As You Write with this FireFox plugin from WordTracker
68. WordStream’s Free keyword research tool
Nice interface to do keyword research
69. LotusJump
SEO tool that provides you an ongoing task list of what you need to do to improve your Search Engine Rankings. It breaks down the tasks by:
- Social Profile Tasks
- Q&A Tasks
- Social Bookmarking Tasks
- Buzz tasks
- Content Generation tasks
- Competitive Backlink tasks
- Directory submission tasks
70. SiteYogi
examines how well optimized your site is for search engines as well as the number of backlinks you have, various social media rankings, whether your code is valid, and how well ranked your site is.
71. Notify.me
It eliminates the need for you to constantly check on classified listings, blogs or social networking sites. Notifications are delivered to your destinations of choice such as instant messenger, mobile phone, email, desktop or web application.
72. Crowd Science
An online measurement service that builds detailed reports on the demographics of your website audience.
Using site-centric research techniques and some cleverly constructed technology, Crowd Science helps website owners and marketers drive ad sales, direct content creation, and reduce the time and money spent on research.
73. Google Ad Planner
a tool that gives fantastic insights into understanding behavior of visitors to your website in context of the broader ecosystem. My friend Avinash, wrote a great primer on how to use it for competitive intelligence.
74 + 75. Google Trends for Websites & Google Insights for Search
compare volume patterns across specific regions, categories, time frames and properties.
76. GobbledyGook Grader
evaluates your written content (press release, brochure copy, etc.) and checks for use of gobbledygook, jargon, cliches and over-used, hype-filled words. You’ll receive a grade together with a full report.
77. AdQuants
is a tool that offers competitive research related to any keyword or URL you provide. Similar to Spyfu.
78. Camtasia and now Camtasia for Mac
Make screencasts of your products, demos, etc. The power of videos to persuade should not be underestimated.
79. Concept Feedback
Receive quick, actionable feedback from a professional community by uploading a concept (a website, logo, advertisement or other.
80. Chalkmark
Quickly run a test on your UI prototypes to answer any nagging questions about usability.
81. IfByPhone
Ifbyphone’s Call Tracking solutions helps marketers measure, manage, and automate phone calls in order to track phone call conversions to the keyword-level, manage the way phone call leads are distributed to your sales team, and automate immediate follow-up to web form leads
82. Mongoose Metrics
provides phone call analytics for both online and offline marketers. Customers use our service to better understand which of their campaigns drives phone calls and to see phone call reports directly within their web analytics package of choice.
83. ClickPath
tracks all conversions generated from your online advertising, including phone calls, and ties them back to the exact keyword or ad source.
84. PaymentCentral
Offers an automated service that allows customers to complete their online transactions by telephone. I blogged about someone who does something like this, in Sorry, I don’t give my credit card online.
85. GoingUp!
With an AJAX-rich interface, GoingUp! combines powerful web analytics with top notch SEO tools… are you GoingUp?
86. MockingBird
Create, link together, preview, and share wireframe mockups of your website or application.
87. MockFlow
Design, collaborate (in real-time) user interface mockups for your software and websites.
88. Tynt
Each time a user copies content from your website and pastes into an email, blog or website, Tynt automatically add a URL link back to your site’s original content. When someone clicks that URL, they are directed back to your site and see the original content.
89. Yahoo! Clues
Lets you visually explore how people are using Yahoo! Search. When you enter a word or phrase in the “Search Term” field and click Discover, you’ll see information about that search term’s popularity over time, across demographic groups, and in different locations.
You can also enter a second search term in the “Compare With” field. This will show you information on both search terms, side by side.
90. Backlink Anchor Text Analyzer
This tools help you determine the backlinks of your website and link text used by your backlinks to Link to your wesbite.
91. Attracta
Crawls your website finding all of its pages, including pages that can’t be found by search engines’ crawlers, to create an XML Sitemap and SEO dashboard report. They submit your XML Sitemap directly to the XML interface of major search engines such as Google, Yahoo!, Bing and Ask— plus help you find and fix SEO errors.
92. Google AdWords Modified Broad Match Keyword Tool
This simple modified broad match keyword generator will add a + sign in front of each “word” which comprise your keywords, or in front of those specific keywords you indicate.
94. RSS Grafiti (FaceBook Application)
RSS Graffiti periodically checks the RSS/Atom feeds that you specify and posts any new entries it finds to the Facebook Walls that you specify.
You can get any feed written on any wall. In fact, multiple feeds to multiple walls. You choose the combination.
95. EverNote (use this on all your devices)
A. Capture Everything – Chances are, if you can see it or think of it, Evernote can help you remember it. Type a text note. Clip a web page. Snap a photo. Grab a screenshot. Evernote will keep it all safe.
B. Organize It – Everything you capture is automatically processed, indexed, and made searchable. If you like, you can add tags or organize notes into different notebooks.
C. Find It – Search for notes by keywords, titles, and tags. Evernote magically makes printed and handwritten text inside your images searchable, too.
96. iMockup (iPad App)
Mockup your app ideas in seconds and iterate on them faster than ever.
97. Analytics App (iPad, iPhone App)
The Analytics App interface makes it easier than even using your computer’s browser to check and analyze your site stats! You’ll find yourself checking your stats with Analytics App not only on the go, but at your desk as well!
98. iCardSort (iPad App)
Visually organize ideas quickly and easily. iCardSort allows you to group, order, and explore your possibilities. Then, when you are ready, share it with everyone involved.
99. MarketMotive
Tools are great, but you need to know what to do with them. Learn internet marketing from the basics to the bleeding edge, through online video, weekly webinars, conference calls and anytime-Q&A with the top minds in Internet marketing, including, Greg Jarboe on online publicity, Avinash Kaushik & John Marshall on web analytics, Todd Malicoat on SEO, Matt Bailey, Jennifer Laycock on social media, site usability & architecture and myself on conversion optimization.
What are some of your favorite free or low cost tools to make websites better?
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