Bryan Eisenberg, Author at Bryan Eisenberg & Jeffrey Eisenberg "by @TheGrok"

Bryan Eisenberg

Bryan Eisenberg is coauthor of the Wall Street Journal, Amazon, BusinessWeek, and New York Times bestselling books "Call to Action," "Waiting For Your Cat to Bark?," and "Always Be Testing." Bryan is a professional marketing keynote speaker and has keynoted conferences globally such as SES, Shop.org, Direct Marketing Association, MarketingSherpa, Econsultancy, Webcom, SEM Konferansen Norway, the Canadian Marketing Association, and others. In 2010, Bryan was named a winner of the Direct Marketing Educational Foundation's Rising Stars Awards, which recognizes the most talented professionals 40 years of age or younger in the field of direct/interactive marketing. He is also cofounder and chairman emeritus of the Web Analytics Association. Bryan serves as an advisory board member of SES Conference & Expo, the eMetrics Marketing Optimization Summit, and several venture capital backed companies. He works with his coauthor and brother Jeffrey Eisenberg. You can find them at BryanEisenberg.com.

Physical Retail Is Not Dead Yet!

March 7, 2019

Bryan Eisenberg

Brand, Continuous Improvement, Customer Experience, omni-channel, Optimization, Personas, retail

Amazon almost killed Best Buy. Then Best Buy learned to Be a little more Like Amazon and it is doing great. You too can Be Like Amazon while not being like Amazon. Any business, retail or services, online or brick and mortar can learn from these principles. Build relationships, help people buy instead of focusing on selling them, understand your employees & customers’ motivation. Find ways to remove the friction in the experience through innovating your current processes.

Does it Payless to pay less?

February 27, 2019

Bryan Eisenberg

Brand, Customer Experience, Marketing, retail, Revenue Blind Spots, Social Media, Uncategorized

Do you want to get paid less for any value you bring to your customer? Obviously not! Do you prefer to pay more for products than they are actually worth? Today Payless announce they are closing all their stores. I want us to step back too late November/December of last year (yes only a couple of months back) and take a look at what we can learn from the PayLess disaster to understand how we need to adapt to stay…

Every Action is an Expression of Belief

January 29, 2019

Bryan Eisenberg

Uncategorized

Our companies are nothing but the collection of action every one of our employees take. What beliefs do your employees have about the organizations goals and vision? In Alan Stein, Jr. new book Raise Your Game he quotes a famous Inc. magazine survey that first asked executives what percentage of their employees could name the company’s three top priorities. The executives guess 64%. When the researchers conducted the survey of the employees, the actual number was a sadly, only 2%.…

Can you improve 2019 looking back at 2018 data?

December 18, 2018

Bryan Eisenberg

Uncategorized

I have been sharing more content on LinkedIn lately, are we connected there yet? Have a great 2019.

How Do You Handle Revenue Blind Spots?

October 26, 2018

Bryan Eisenberg

Ad Continuity, Advertising, Continuous Improvement, Customer Experience, Ecommerce, Landing Page, Marketing, marketing keynote, Optimization, Revenue Blind Spots, Scent, Social Media, Speaking

Companies routinely have Revenue Blind Spots that cost them 20-60% of their revenue. It is like revenue that disappears without you knowing it or seeing it. It is like heat escaping from a poorly insulated home or water leaking from an old bucket. Or like the daily death by a 1000 cuts (think Sears). There are really small ones like a paper cut and others that run much deeper. Here is an example: Don’t let your blind spots get in the way…

eCommerce Moneyball: How AI is Behind the Next Generation of Retail Success

April 16, 2018

Bryan Eisenberg

Big Data Marketing, Ecommerce, Webinar

On Demand Webinar: Moneyball: The Art of Winning an Unfair Game is about how Oakland A’s manager, Billy Beane, used data to level the playing field. With the right insights, he fought back against teams with far more money and resources to create a winning baseball organization. This won’t be a webinar about baseball though. It will focus on how AI can change the game for retailers to fight back against digital disruptors like Amazon. You’ll learn how retail organizations…

Want Instragrammable Conversions? Leverage Context

October 19, 2017

Bryan Eisenberg

Ad Continuity, Advertising, B2B, conversion rate, Conversion Rate Optimization 101, Customer Experience, Landing Page, Lead Generation, Social Media

Error 403! Probably not what you want to see when you “actually” engaged with an ad , reviewed the landing page and were motivated enough to click on the call to action. What went wrong and how to prevent it? When we work with clients on the Buyer Legends process to plan their customer experience journey, we always start at the end. Let’s look at the reverse chronology of the Sudo.AI Instagram lead capture. We don’t have access to their…

Reviewing Amazon’s customer experience for their Treasure Truck offer of the day.

October 2, 2017

Bryan Eisenberg

Brand, Call to Action, Conversion Rate Optimization 101, Customer Experience, Ecommerce, Landing Page, Mobile, Optimization

A look at the mobile experience, landing page, call to action, etc. for the #NES release offer. BTW this is what the Treasure Truck looked like when you arrived: What other brands would you like to see execute a fun truck experience like this one?