AI Agents Can Do the Work. Someone Still Has to Vouch for It.
The day before we recorded, an agent at Jorgenson Real Estate got a text from buyers who were about to
Human Trust Signals: Looking Like an Expert Is Getting Cheap. What Happens to Trust?
Two businesses can now look almost identical from the outside. Both can have polished websites, thoughtful articles, professional videos and
Leaders Build Playgrounds, Not Pedestals
Servant leadership starts with one question. Round Rock’s Kristin Stevens shows why leaders who build playgrounds, not pedestals, grow the next leaders.
What If You Were Doing Everything Right. And Your Body Quit On You Anyway.
My blood sugar hit 376. Not my step count. Not my revenue. My blood sugar. I was walking 9,200+ steps
The Power of Being of Service: What David Valdez’s Career Actually Teaches About Building a Personal Brand
David Valdez stood close enough to touch the President of the United States for four years, camera in hand, and
Trust Is Not a Marketing Message. It Is an Operating Decision.
A bank teller can burn thirty years of trust in about four minutes. All it takes is defending a twenty
You Can’t Read the Label From Inside the Bottle
My mentor taught me a line thirty years ago. My guest this week already had his own version of it,
The Paperwork Mistake I See in Almost Every Home Care Family
By the time a family calls A Place At Home – North Austin, the paperwork problem already happened. They just
Controlling the Controllables: What a Utility Infielder Taught Me About Running a Business
Randy Johnson threw a perfect game on May 18, 2004, and Matt Kata spent the sixth, seventh, eighth, and ninth
The Video With A Million Views Never Built His Practice. Is Yours Doing The Same?
A million people watched Matt Delgado‘s most famous YouTube video. Zero of them became his patients at Lifespring Chiropractic in
The Story You Never Say Out Loud Is the One That Scales
She Was Mopping the Floor Last Week Monica von Waaden runs a nonprofit that feeds more than 5,000 kids a
Just Show Up. The Plan Will Find You.
Your heart knows something your head does not. And until you act on it, you will never find out what.
When the Culture Says One Thing and the Business Does Another
Lindsay Shappee was sitting in a sales meeting when the presenter got to the part about “family first.” The company’s
The Hire AI Cannot Make
A few weeks ago, I shared a post about job descriptions as the first chapter of your company’s story, triggered
Take Yourself Off the Clearance Rack
Priscilla Kenny was charging four dollars for a dessert American Airlines would later pay nine for. Same dessert. Same two