First, I would like to apologize for not blogging here and sharing with you. It isn’t because I have stopped writing or haven’t been busy with our new startup, speaking and clients but I have been writing elsewhere.
A few of the things I have written lately include:
Separate Pieces Lead to Poor Experiences – on the IBM Commerce Blog
Mindfulness As a Conversion Rate Optimization Tool – on the SalesForce blog
Keys to Success for Online Retailers: Experts Weigh In – I co-authored this ebook with Shep Hyken
Wow Your Customers This Holiday Season – another post for the IBM Commerce blog
Using Brand Search, Discovery and Location To Customers to Your Retail Locations – on LinkedIn Pulse
What factors should an ecommerce based business be considering when selecting a brick & mortar retail location? – On LinkedIn Pulse
In case you missed it, you can also see my Buyer Legends presentation from Inbound:
I want to wish all of you happy holidays and a wonderful New Year and I look forward to connecting in 2016.
Ready to find where your story breaks down?
One conversation is often enough to spot the gap between where you are and where you could be.
Start the Conversation
