Why You Won’t Crush It This Year!

Crush It!

I began writing this column on marketing optimization in 2001; yet this morning, 12 years later, I find myself in LA to train a well-known company that wants to start "crushing it" by developing an optimization culture, rarer than running a few tests a month. This is the third such training I've … [Read more...]

Conversion Optimization 101: Ad Continuity/Scent

netflix FB ad targeting spanish

It was Dr Ed Chi, a Xerox Palo Alto Researcher, as early as 2001, who indicated that humans track information in a similar fashion to the way animals follow a scent. According to an article on the study: People... engage in what [Dr. Ed Chi] calls "hub-and-spoke" surfing: They begin at the center, … [Read more...]

Conversion Rate 101: Effective Pricing Tables

Monetate mockup of Dell Checkout-graphic2

Last week, I asked you to look at the pricing tables from the Dell.com website and to offer suggestions on how to improve them. There were some fabulous suggestions, let's take a look: Graham Charlton shared: A comparison table, as used by UK site Comet, would work better. Less busy and allows … [Read more...]

Conversion Optimization 101: Pricing Tables – Ecommerce

Dell Desktop Pricing Table - How would you optimize it?

On Twitter, I shared a link to this article from Smashing Magazine, Pricing Tables: Examples And Best Practices. When I shared it, I said that while many of these were beautiful there was still plenty of room for some conversion optimization. This won't be as tricky as my first Conversion … [Read more...]

Just Released: The Website Testing & Optimization – Buyer’s Guide for the Enterprise: Second Edition

Video thumbnail for youtube video Just Released: The Website Testing & Optimization - Buyer's Guide for the Enterprise: Second Edition - Bryan & Jeffrey Eisenberg

There are several things that prompted me to update the Buyer's Guide to Testing & Optmization: 1. Since Google replaced Website Optimizer with Content Experiments, I had to comment on it. 2. I've decided to add a new tool to the introductory tools section. Which one did I choose? You'll … [Read more...]