Not to Miss Links

4th Post – Recipes For Practical Customer Experience Design & Optimization # CRO #UX #CX

Please read the just published Personas: The Key Ingredient In Design For Conversion. It is the fourth in a series of six Recipes For Practical Customer Experience Design & Optimization posts. In case you missed them, the first four posts are: I. Pre-mortem because it is the antidote to Murphy’s Law  First we’ll explore the most impactful step of the process, the pre-mortem. Some of our largest conversion wins over the last two decades ever were the result of our clients going through the pre-mortem…

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The Grok’s Not to Miss Links for the Week of November 6th, 2012

Retailers, Black Friday is right around the corner. Super Storm Sandy has already impacted businesses this past week in many ways. Time is running out to make sure you are all ready for the holidays. As Andrew Goodman points out Your Holiday PPC Strategy for 2012: Yes, It’s Changed. Have you made sure the necessary changes are in place in your PPC accounts? For other last minute holiday tips you can still implement before holiday season 2012, pick up a copy of…

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TheGrok’s Not to Miss Links for the Week of October 25th, 2012

I know not everyone can keep up with everything Jeffrey and I read or share during the week. Here are some of those links you don’t want to miss this week: If you are doing any kind of Content Marketing, you’ll want to grab a copy of the 2013 B2B Content Marketing Benchmarks, Budgets and Trends Research Report. If your SEO efforts have been affected by the Penguin update you’ll want to grab a copy of the Google Penguin 3 Update –…

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TheGrok’s Not to Miss Links for the Week of October 4th, 2012

It’s been almost 3 years since I published one of these. However, I know not everyone can keep up with everything Jeffrey and I read or share during the week. Here are some of those links you don’t want to miss this week: First things first, if you are an online retailer do not forget to register for my free ClickZ webinar Guaranteeing Holiday Sales for Online Retailers October 9, 2012 at 1:00pm ET / 10:00am PT. I’ll be sharing tips from…

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The Grok’s Not to Miss Links for the Week of November 25, 2009

Learn how an innovative retailer used Google Voice to increase their re-orders in this guest post on the Econsultancy blog. Want to know how to avoid the 8 Second Black Friday trap? Find out my advice on this guest post on the Microsoft Adcenter Community blog. My good buddy Avinash does a fabulous job on this post explaining Social Media Analytics: Twitter: Quantitative & Qualitative Metrics. Are you using Google Analytics but would also love the benefit that log file…

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TheGrok’s Not to Miss Posts for the Week of November 6th, 2009

Do you send out emails to your customers? What is the best time to send emails? But David wants to know if you get personal with your customers! Customer reviews can do amazing things for your business. The questions is, how should etailers ask for customer reviews? As many of you know I am a online marketing tool junkie (did you miss my 69 free tools?). This week my friend Rand Fishkin shares 30 SEO Problems & the Tools to…

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The Grok’s Not to Miss Links 10/23/09

Earlier this month, The Brand Show headed to Scottsdale, Ariz., for the BOLO 2009 annual conference presented by agencyside. I was one of the keynote presenters with Guy Kawasaki. After the presentations, the Brand Show sat down with many of the speakers and did interviews with them. These interviews include: Jim Lecinski, Managing Director of Global Sales and Service at Google and Amanda Vega, author of “PR in a Jar,” and Marc Poirier, President and co-founder of Acquisio. You can…

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30+ Google Analytics Plugins, Hacks & Tricks

Google Analytics provides some great information about what is happening on your website. But what if you want to take it to the next level? Thanks to the many smart people who have created these wonderful hacks and plugins to get you some powerful additions to Google Analytics. Please note most of these need the truly awesome GreaseMonkey FireFox extension. I’d also highly recommend the following 3 books for anyone trying to get the most out of Google Analytics: Brian…

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