Does Apple Need a Reminder About Reminders?


My iOS5 update is complete. Reminders could become my favorite app. I bet I'm not alone. Who doesn't need a location aware reminder? So what's up Apple? As far as I can tell I can only see the reminders in iCal, while I'm on my Mac, but I can't create or edit reminders. Bryan and I are avid … [Read more...]

Shouldn’t Analysts be Able to Explain the Narrative?


Below is an interview with a Danish reporter asking me for some thoughts about e-commerce. Don't worry, once you get past the Danish the interview is in English.  By the way, I'll be presenting the keynote at the  Danish Distance Selling and E-business Association (FDIH) later this month, so if you … [Read more...]

Optimization Thursday is coming to Dallas 9/8/11

Optimization Thursday is a fun, educational, inspirational event and a must for all people interested in optimizing digital experiences. It's educational networking in a format that provides a monthly forum for people to talk, to debate and to discuss various conversion optimization challenges over … [Read more...]

Google, User Experience & Thinking Beyond Conversion


Google is a money making machine; that is why it has tremendous influence in the online ecology. Google has a lot to teach the world about relevance, credibility, value & user experience. However, Google isn’t a training company; it derives more than 90% of its revenues from advertising. It’s … [Read more...]

SEM Intent & Landing Page Conversions

keyword bridge

If you knew the true intent of a search inquiry (query) and you could respond to that intent perfectly then you'd convert most of the time. For more than a decade Bryan, John and I have been working with clients to determine all the different buying modalities (read "Waiting For Your Cat To Bark?") … [Read more...]