Archives - Bryan Eisenberg & Jeffrey Eisenberg

Average Conversion Rate by Industry 2012

October 23, 2012

For MarketingSherpa’s 2012 Website Optimization Benchmark Report they surveyed participants and asked them to write in what their average conversion rate was. Here is a chart of the results: While this is survey data and not the most accurate, at least it is a benchmark to shoot for. We also don’t know how each organization qualifies their conversions. However, where ever you are you should also try to figure out how you can improve your conversion rate 5-10% monthly.

Conversion Optimization 101: Optimizing Complex Web Forms (w/ 10 Point Checklist)

October 23, 2012

Bryan Eisenberg

Last week, I asked you to review and comment on how you would optimize this beautifully designed, but non-optimized form: The three most common form design problems: Forms that fail to reduce fear Forms that fail to build trust and credibility Forms that fail to reinforce benefits Unfortunately, this form page suffers from all three issues. Whenever we look at optimizing forms we should review each of the 7 form factors that affect form conversion: Size – the form looks…

Just One Thing

October 19, 2012

Bryan Eisenberg

Customer Experience, Optimization, usability, Web Design

Do you remember the movie where an ad executive played by Billy Crystal takes time off to go on a cattle drive and he befriends an old cowboy, Curly, played by Jack Palance? While they are out, Billy’s character, who is in search of the secret of life, is told by Curly, as he lifts his index finger, that the secret of life is “Just one thing.” Sometimes I feel like that old cowboy. Being a pioneer in marketing optimization…

Conversion Optimization 101: Form Folly

October 18, 2012

Bryan Eisenberg

conversion rate, Conversion Rate Optimization 101, Customer Experience, Form Design, Optimization, Uncategorized, usability

There were some excellent responses last week’s CRO challenge post on a NetFlix ad and landing page mismatch. Thank you all! Today’s challenge is to explain how you would improve and optimize the form below . While the page looks polished and professional, it is creating cognitive friction for visitors. You can be certain that where there is friction there is opportunity for optimization. Please be sure to click on the image to enlarge it and then provide a short list of your suggestions as…

The Number 1 Rule for Content Marketing

October 17, 2012

Bryan Eisenberg

blogging, Content, Copywriting

…or the dog will just ignore you!

Last Minute Secrets to Boost Holiday 2012 Sales

October 12, 2012

Bryan Eisenberg

Ecommerce

We asked a bunch of our industry expert friends: if a small to mid-sized retailer asked you for a couple of low resource, high impact & simple to execute, tips they could use before the holidays, what would you tell them to do? The tips had to be simple for them to act on with the minimal amount of resources since we are coming up on crunch time. Some of the friends we asked include: Amy Africa, @amyafrica Linda Bustos,…