Bryan Eisenberg, Author at Bryan Eisenberg & Jeffrey Eisenberg

Bryan Eisenberg

Bryan Eisenberg is coauthor of the Wall Street Journal, Amazon, BusinessWeek, and New York Times bestselling books "Call to Action," "Waiting For Your Cat to Bark?," and "Always Be Testing." Bryan is a professional marketing keynote speaker and has keynoted conferences globally such as SES, Shop.org, Direct Marketing Association, MarketingSherpa, Econsultancy, Webcom, SEM Konferansen Norway, the Canadian Marketing Association, and others. In 2010, Bryan was named a winner of the Direct Marketing Educational Foundation's Rising Stars Awards, which recognizes the most talented professionals 40 years of age or younger in the field of direct/interactive marketing. He is also cofounder and chairman emeritus of the Web Analytics Association. Bryan serves as an advisory board member of SES Conference & Expo, the eMetrics Marketing Optimization Summit, and several venture capital backed companies. He works with his coauthor and brother Jeffrey Eisenberg. You can find them at BryanEisenberg.com.

Michelle Smith & Persuading Your Potential Customers

September 6, 2013

Bryan Eisenberg

Complex Sales, Content Marketing, Customer Experience, Personas, Search Marketing, Web Design

In order to plan the click-through-experience models, or persuasion scenarios, on a web site, we develop archetypical fictional characters composed from real data, called personas, who represent your buying audience. We must allow for multiple personas to reach many of the same pages or marketing entities (emails, ads, tweets, etc.), but must separately address their needs. Before designing a single pixel or writing a single word, we get a feel – using a wireframe – for the experience the personas…

Complexograms: An Illustration of Your Content Marketing Needs

August 23, 2013

Bryan Eisenberg

Complex Sales, Content Marketing, Personas, Strategy

The web is littered with uninspired flaccid words, words with virtually no meaning. What some people might call web copy or content. In most cases it exists because the marketer was designated a box to fill in with words. You’ve seen it the 100-150 word count blocks that sit on homepages here and there. Think of it as checkbox copy, copy that had to be written to check off a box. It has gotten a bit better over the last…

10x Conversions, Complex Sales & Flipping the Funnel

August 22, 2013

Bryan Eisenberg

blogging, Complex Sales, Content Marketing, conversion rate, Customer Experience, Lead Generation, Optimization, Strategy, Web Design

Last week, Jeffrey and I were in the Bay Area of California to do some client training and work. On a quieter day we decided to visit our friends over at Marketo to catch up. A few months ago, we worked with their very talented team in redesigning much of the website, but two areas were set apart as a focus point of the redesign. As co-founder and VP of Marketing, Jon Miller would tell you how important having a…

Complex Sales and the Persona Creation Process

August 19, 2013

Bryan Eisenberg

Complex Sales, Content Marketing, Personas

How do you define a complex sale? Is it a B2B purchase? Is it planning a family vacation for 2 adults and 3 kids ranging in age from 4-12. Can it be purchasing new pillows for your bed? How about when deciding on an enterprise testing and targeting solution? As marketers we use the term frequently but as I often find people sort of know what it is when they see it, but don’t really define it well. You’ll often…

What People Do on Your Site and Why

July 29, 2013

Bryan Eisenberg

Customer Experience, Personas, Strategy

Ever since Google Analytics was introduced in 2006 people began an obsession with “what” happened on their website. They could understand that a certain number of visitors came to the website, that so many of them used the internal search, and that so many clicked here versus there. However, in order to progress to the next level in the analytics journey, you need to begin to understand “why” these things happen. Are there particular elements that decide certain behaviors on…

What Makes a Good Online Copywriter?

July 23, 2013

Bryan Eisenberg

blogging, Content Marketing, Copywriting, Customer Experience

Good Copywriters Are … “What makes for good online copywriting?” Both marketers and copywriters have their reasons for asking this question. “Can you recommend a good online copywriter?” Ah. Unfortunately we have considerably fewer answers to that one (although we wish we were busting at the seams with them). So one day, I enlisted my colleagues in brainstorming the answer to this related question: “What qualities must a good onlne copywriter possess?” Here are 13 things that we would look…

Hidden Secrets of the Amazon Shopping Cart 2.0

July 19, 2013

Bryan Eisenberg

Continuous Improvement, conversion rate, Customer Experience, Optimization, Testing, Web Design

You may be in a test cell right this moment. Go to Amazon.com, search for a book and look at their add to cart button, ready to buy area. Is the background of the box white or blue? Amazon is doing a significant test to their add to cart button and the area surrounding it, what I call the “ready to buy” area. This is the first major test of this area I have seen in years. In 2008, I…

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Google’s Search Magic Revealed

July 12, 2013

Bryan Eisenberg

Advertising, Big Data Marketing, Search Marketing

The closer you look, the less you see… Caught up in the day-to-day rhythm of business we rarely take the time to zoom out and see the big picture. Google search seems like magic and it only gets more magical. Let’s take a look at magic. Your brain, mine too, tricks you. The human brain fills in gaps to make sense of our world. For example in the image below what do you see? Do you see a triangle? You…

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