Social Media is not Media
What are you doing to increase the value of the relationship with your customers today?
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Content Marketing: Superheroes Teach the Art of Storytelling
Last week, I visited ComicCon Austin with my 7 year old son. The people in costumes, the famous actors and characters were not what caught my attention. What fascinated me is the engagement that people had with these characters many of whom have been around for more than 50 years. That is the value of great content. I caught up with Shane Gibson, Chief Social Officer for WizardWorld and ComicCon to discuss the power of these iconic brands and to…
Kids on Retail: Thoughts from the Next Generation of Shoppers
What are you doing today to be ready for them when they are your customers in the next 5 to 10 years? Just think about how different the landscape was just 5 years ago.
Your Customer Is In Control. Are You Ready?
What have you seen as the biggest change in the last 6 years since the book was published?
Conversion Optimization 101: When Ads and Landing Page Don’t Stink!
Last week I asked how you would improve scent from this NetFlix ad and landing page combination, I found while looking at FaceBook on my iPad. From a scent perspective the issues include: a mismatch of languages mixed messaging in the offers image issues – if I was on my iPad the landing page could have used a picture of someone holding an iPad. while they did try to maintain the color scheme of their ad and of Facebook, it broke…
Conversion Optimization 101: Ad Continuity/Scent
It was Dr Ed Chi, a Xerox Palo Alto Researcher, as early as 2001, who indicated that humans track information in a similar fashion to the way animals follow a scent. According to an article on the study: People… engage in what [Dr. Ed Chi] calls “hub-and-spoke” surfing: They begin at the center, and they follow a trail based on its information scent…. If the scent is sufficiently strong, the surfer will continue to go on that trail. But if…
Would You Share Your Wishes?
The other day, I was reading an article on my iPad about a cool new gadget that allows your iPad to hang from your treadmill or exercise bike, a fit rail for the iPad. In the article, they had a link to the Scosche Fit Rail for the iPad on Amazon, so I clicked through. Cool enough, I added it to my wish list. As soon as I added it, I wanted to share it with Jeffrey but I realized…
Google Plus: FaceBook Knock off or Something Else?
By the time this column is published, Google’s shiny, new social network Google+ should have approximately 20 million users. It’s one of the fastest growing services of all time. Have you joined yet? Still waiting for an invite? You can find my Google+ profile here. I’m asking myself and you this: Is this growth due to the sentiment that Google+ is basically an improved version of Facebook? Or maybe it’s something else? Google can learn a lot from Facebook, including…