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Strategy Challenges for Effective Online Marketers, Part 2

In my last column I covered the first three of seven online marketing challenges. Marketers often find they need to: Reach more people. Reach better people. Have more resources. Improve testing and usability. Redesign. Obtain better metrics. Improve conversion rates. Let’s consider the latter four challenges: 4. “We need better testing and usability.” Evaluate how easy it is to buy from you. Determine if your visitors quickly can find what they’re looking for. Check out the ease of your check…

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Always Be Testing: Marketing Optimization in Challenging Times: Presentation

Last week I had the fortune to speak at the Arizona Internet Marketing Association. Thanks to their fabulous efforts you can watch my presentation online. Here is AZIMA’s October 2009 Social Event – Always Be Testing – Marketing Optimization in Challenging Times (link opens a new window – you will need Flash to view the presentation).

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30+ Google Analytics Plugins, Hacks & Tricks

Google Analytics provides some great information about what is happening on your website. But what if you want to take it to the next level? Thanks to the many smart people who have created these wonderful hacks and plugins to get you some powerful additions to Google Analytics. Please note most of these need the truly awesome GreaseMonkey FireFox extension. I’d also highly recommend the following 3 books for anyone trying to get the most out of Google Analytics: Brian…

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Guy Kawasaki Demos How to Use Twitter at Bolo Conference

I just got back from speaking at the Bolo Conference and AZIMA event in Arizona. They were both well organized events, with very attentive audiences. At the Bolo conference I premiered my latest presentation, Trim the Fat: How to use Personas, Analytics and Human Psychology to Improve Marketing (more on that soon). The reception to the presentation was extremely positive. But I am not here to talk about myself, but to talk about one of the other keynote presentations at…

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What’s With Demand Generation / Creation?

I dislike the term “Demand Generation”, also referred to as “Demand Creation” because it’s misleading. Surely marketing professionals know better. I hope. You could always look it up on Wikipedia where it’s reasonably explained. It’s only in several conversations with business owners and C-level executives over the last few months that I realized how misleading the term is. Think about how the term sounds to non-marketing professionals. I mean really, you get this image of a marketer ripping and tearing…

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Strategy Challenges for Effective Online Marketers, Part 1

Marketers like to ask: How do I increase my sales? How do I get more leads? How do I drive more traffic to my site? How do I achieve better search engine rankings? How do I keep customers from abandoning their shopping carts? How do I use the data I get from my analytics software? How do I move to the next level? These are important questions. Over the last decade we’ve challenged hundreds of clients to reframe their questions.…

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The Grok’s Not to Miss Links 10-8-09

The myth of the page fold: evidence from user¬†testing – we’ve been telling people about the problem with horizontal lines on a page for years. The History and Evolution of Social Media and of course you’ll need the The Ultimate List of Niche Social Networks Study: Consumer searchers were 2.5 times more likely to click after exposure to a brand’s social marketing Tips for Better Google Analytics article I wrote for Website Magazine. Google Analytics blog shares a Forrester report…

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What If You Had $1,000,000 To Invest 50 Years Ago?

And you had the choice of GM or Toyota to invest in. Which would you have chosen? 50 years ago GM had all the marketing muscle, the innovative cars, the great distribution and Japanese cars did not enjoy the reputation they have today? 50 years ago you would be sure that GM was the sure bet. But what changed? Dr. W. Edward Deming! In 1947, he came to Japan to help the distraught economy and he taught them the priceless…

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