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This is a copy of the letter I asked my friend Brian Offenberger to draft about the lessons learnt from a situation that led him to share a copy of one of my presentations. “The recent situation with Bryan Eisenberg concerning my duplication of his material in one of my presentations was quite a learning experience. I walked into my office Monday afternoon, only to be greeted by an associate saying there was a firestorm of activity on the internet claiming I…

Anyone who has read my “69 Free or Low Cost Tools to Improve Your Website” post knows that I love tools. This past week I was excited to see a new list of tools with the just published “Which Multivariate?” a multivariate testing tool comparison guide. I’m happy they beat me to the punch in putting this list of tools together, because many people have asked me about the various testing platforms and tools, and I haven’t had a chance…

I am back from Norway after having presented at the SEM Konfersansen 2009 to a great group of Search Marketers. I think they received the core of my message which was that most of them don’t have a traffic problem but a conversion problem. Organized by the IMNA/ IAB Norway this show brought together some fabulous speakers from around the globe. Ola Hanø (a fabulous host) reached out to the likes of Rand Fishkin (accompanied by his lovely wife Geraldine),…