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People tend to break down their websites’ traffic mix by the channel that brought the visitors. Analyzing traffic mix is a great way to develop a better sense of who your visitor is and how your marketing efforts are performing. However, that only tells your marketing story from your traffic generation effort but it doesn’t tell you much about your marketing efficiency. Instead of looking at your traffic by what marketing efforts bring the most amount of visitors and convert…

On my way to writing about pricing tables, Jeffrey (my brother and business partner) shared with a client his thoughts on the use of “free.” I insisted that before discussing pricing in this column he should help me cover the phenomenon of free. After all, shouldn’t we discuss price before we discuss value? There is true magic in free – you can see it everywhere. It’s hard to discuss free without referencing Dan Ariely and Chris Anderson. Most of the discussions online…

Nobody in this industry has been in the conversion rate optimization game as long as my brother Jeffrey and I have. Yet, brothers Matthew and Jamie Roche are responsible for many organizations beginning to test. They founded Offermatica (which is today’s Adobe Test & Target). So when the Roche brothers decided that they were ready to start their next project, BO.LT, you assume they’d  know something about speaking to their audience and converting them into customers; especially since the product…