Optimization Archives - Page 4 of 12 - Bryan Eisenberg & Jeffrey Eisenberg

Conversion Optimization 101: Make Your Product Image Sell

October 24, 2012

Conversion Rate Optimization 101, Ecommerce, Optimization, Product Image

Social media and ecommerce are becoming even more visual. With apps like Pinterest, Instagram, etc., the use of the correct photograph and even well shot video is critical in selling your products effectively. So let’s take a look at a product image this week and please list your top 3-5 suggestions for optimizing it. I chose my favorite backpack for traveling when I carry my laptop; it’s the eBags TLS Workstation Laptop Backpack. There are so many reasons why I love this…

Just One Thing

October 19, 2012

Bryan Eisenberg

Customer Experience, Optimization, usability, Web Design

Do you remember the movie where an ad executive played by Billy Crystal takes time off to go on a cattle drive and he befriends an old cowboy, Curly, played by Jack Palance? While they are out, Billy’s character, who is in search of the secret of life, is told by Curly, as he lifts his index finger, that the secret of life is “Just one thing.” Sometimes I feel like that old cowboy. Being a pioneer in marketing optimization…

Conversion Optimization 101: Form Folly

October 18, 2012

Bryan Eisenberg

conversion rate, Conversion Rate Optimization 101, Customer Experience, Form Design, Optimization, Uncategorized, usability

There were some excellent responses last week’s CRO challenge post on a NetFlix ad and landing page mismatch. Thank you all! Today’s challenge is to explain how you would improve and optimize the form below . While the page looks polished and professional, it is creating cognitive friction for visitors. You can be certain that where there is friction there is opportunity for optimization. Please be sure to click on the image to enlarge it and then provide a short list of your suggestions as…

Mastering Conversion Rate Optimization?

October 5, 2012

Bryan Eisenberg

conversion rate, Optimization

We (Jeffrey Eisenberg and I) were naïve and full of ourselves; in 2005, when “Call To Action: Secret Formulas To Improve Online Results” hit the major bestselling book lists. In 2006, “Waiting For Your Cat To Bark: Persuading Customers When They Ignore Marketing” also achieved the lists and we thought we were truly popularizing customer-centric conversion rate optimization. In accomplishing a mean goal we lost sight of the end goal. Client success and the recognition of our peers as conversion…

Just Released: The Website Testing & Optimization – Buyer’s Guide for the Enterprise: Second Edition

September 19, 2012

Bryan Eisenberg

Optimization, Testing, Tools

There are several things that prompted me to update the Buyer’s Guide to Testing & Optmization: 1. Since Google replaced Website Optimizer with Content Experiments, I had to comment on it. 2. I’ve decided to add a new tool to the introductory tools section. Which one did I choose? You’ll have to check. 3. I’ve added information about a few other enterprise solutions that weren’t included in the first edition. I’m still very excited about Monetate as a leader in…

Conversion Optimization 101: Culture Trumps Strategy and Tactics

September 14, 2012

Bryan Eisenberg

Call to Action, Continuous Improvement, conversion rate, Conversion Rate Optimization 101, Customer Experience, Optimization, Testing, usability

Last week, I published my first Conversion Optimization 101 post and asked you if you could look at a particular screenshot and also to tell me: What’s wrong with this picture? How would you fix it? Here is the image: There were some very good suggestions on what you would do to improve this picture: Dennis Moons said: The three buttons: Previous, Process and Cancel all have the same colour and visual weight. I would change the Cancel & Previous buttons…