Archives - Bryan Eisenberg & Jeffrey Eisenberg

Content Marketing Personas

September 7, 2012

B2B, B2C, blogging, Content, Copywriting, Personas

It seems like only yesterday that I typed the following words into my computer: Conversion rate is a measure of your ability to persuade visitors to take the action you want them to take. It’s a reflection of your effectiveness and customer satisfaction. For you to achieve your goals, visitors must first achieve theirs. In order to help you understand what visitors need in order to achieve their goals, you need to have empathy about their journey through the buying process. Too…

Conversion Optimization 101: Could You Help?

September 6, 2012

Bryan Eisenberg

Call to Action, conversion rate, Conversion Rate Optimization 101, Optimization, Web Design

Yesterday, I went to a website to make a donation for a friend who is running in the NYC Marathon. As I was finishing entering all my information and was on my last step I saw the following call to action: What’s wrong with this picture? How would you fix it? P.S. Extra credit if you can get this non-profit site (I won’t tell you who it is) to fix it since it must be costing them in money raised…

5 Common IT Objections to Marketing Projects

August 24, 2012

Bryan Eisenberg

Tools

My last column dealt with the all-too-familiar marketing/IT tug-of-war, where I explained that the role the CTO/CIO plays is one of risk management; given things like scope creep, etc., the CTO has to promise the least she thinks you will accept in the most amount of time that you can stand. CTOs as a group have a fairly standard way of handling new projects/ideas/processes, particularly those that are introduced by the business side of the company. I’ve worked together with John Quarto-vonTivadar to…

The Marketing/IT Tug-of-War

August 10, 2012

Bryan Eisenberg

Complex Sales, Tools

Last week we were visited by our client Randy Albert, a change management expert from Level Up System who focuses on helping companies that are no longer in survival mode, not yet in prosperity mode, and still have untapped growth potential. Over lunch he was recalling the story of a former client and the challenge of getting an IT group to respond to business needs. Of course, this doesn’t feel like anything new, but it was interesting when he shared…

Big Data Does Not Mean Big Amounts of People

August 2, 2012

Bryan Eisenberg

Big Data Marketing, Tools, Trends, web analytics

In my last few articles, I have been sharing some of the most interesting Big Data Marketing tools that focus in on marketing automation or adaptive learning & optimization platforms. The main reason is because I have seen how this movie plays out before in the CRM and Web Analytics space. There are hardly enough people out there that deserve the data of data analyst let alone the data scientists that Mckinsey is predicting the need for 150,000 or so…

How to Catch Up to and Compete With Amazon.com [Video]

July 27, 2012

Bryan Eisenberg

Big Data Marketing, Ecommerce, Tools

This week I conclude this series of columns about big data and what it means for marketers with a seven-minute video. I promised at the end of “E-Commerce Moneyball” that I would show you the tools that Amazon developed internally and leveraged to become the dominant e-commerce market leader. In the video I deconstruct Amazon.com’s category (landing page) and product pages to identify the features that online retailers can duplicate with some of the big data tools that have come…

Disruptive Customer Experiences

July 25, 2012

Bryan Eisenberg

Customer Experience, Ecommerce, Multi-Channel

It’s not often I get to leave the confines of my screens, where I always see the world through the eyes of a marketer, but I have been in the real world for the past couple of weeks on a well-deserved vacation in New York City, my hometown. I moved to Austin, TX this January so I got a new perspective on things I saw and virtually ignored or took for granted my entire life. We are staying in an…

The Must Have Big Data Tools

June 29, 2012

Bryan Eisenberg

Big Data Marketing, conversion rate, Optimization, Personalization, PPC, Search Marketing, Tools

In the column, “Claiming your Unfair Advantage, I describe four types of “Big Data” tools. Before I elaborate on these tools, I want to share a lesson from my friend Mark Huffman of P&G. When Mark joined the world’s largest advertiser in 1984, it was all about data analysis. “In God we trust,” one P&G marketer told him, “all others bring data!” Today, Mark is executive production manager at Procter & Gamble and is responsible for all integrated marketing. At…